The Lexicon Santa's Grotto Ticket Portal

The Lexicon Santa's Grotto | SEND Session | Off Peak

Take to the skies this Christmas in Santa’s Enchanted Elevator, a new magical grotto experience launching in Bracknell. 

Meet Santa’s friendly Elves before stepping inside the Elevator to get whisked away over the snow-topped trees for a virtual flight all the way to the North Pole! 

Once landed, open up the big red door to reveal Santa’s cozy grotto and meet the big man himself, who will have a cuddly reindeer plushie ready to gift his visiting friends. 

With the opportunity to buy photos and mementos of the day, this will be an enchanting Christmas experience to remember.

Each session lasts approximately 10 minutes. Please arrive up to 5 minutes before your slotted time as the experience will start promptly. E.g. If your session is at 11:15 - 12:00 then please arrive between 11:10 - 11:15.

We offer quieter session for our SEND families on Wednesdays and Sundays. As these are for families with additional needs, please consider booking general admission tickets if this doesn't apply to you.

Between Saturday 16th November to Tuesday 24th December:
Wednesday 11:00 - 11:30 & 16:00 - 16:30 
Sunday 9:30 - 10:00 & 16:30 - 17:00


These will include longer time slots to allow additional time either side of the experience to support access requirements. The experience will involve being enclosed in a 8 adults capacity elevator space surrounded by LED screens with moving image and sound. If you require more information, or if you have specific additional needs, please email The-Lexicon-Tickets@BakehouseFactory.co.uk for assistance.

Ticket options

  • Child (Under 16) | SEND Sessions | Off Peak
    Child (Under 16) | SEND Sessions | Off Peak
    £9.50

    Any child under the age of 16 needs to be accompanied by an adult aged 16+. A valid Ticket must be produced for each member of your party, with the exception of babies in arms who do not require a ticket - however a minimum of one child ticket must be purchased per family group, even if the child is a baby in arms. Please note only entrance fee paying children will receive a gift.

    0 10 max

    Any child under the age of 16 needs to be accompanied by an adult aged 16+. A valid Ticket must be produced for each member of your party, with the exception of babies in arms who do not require a ticket - however a minimum of one child ticket must be purchased per family group, even if the child is a baby in arms. Please note only entrance fee paying children will receive a gift.

  • Adult (16+) | SEND Sessions
    Adult (16+) | SEND Sessions
    Free

    Any person aged 16 or over will require an adult ticket. Adults can only attend if a child ticket has been booked.

    0 10 max

    Any person aged 16 or over will require an adult ticket. Adults can only attend if a child ticket has been booked.

The Lexicon Santa's Grotto | SEND Session | Off Peak

Take to the skies this Christmas in Santa’s Enchanted Elevator, a new magical grotto experience launching in Bracknell. 

Meet Santa’s friendly Elves before stepping inside the Elevator to get whisked away over the snow-topped trees for a virtual flight all the way to the North Pole! 

Once landed, open up the big red door to reveal Santa’s cozy grotto and meet the big man himself, who will have a cuddly reindeer plushie ready to gift his visiting friends. 

With the opportunity to buy photos and mementos of the day, this will be an enchanting Christmas experience to remember.

Each session lasts approximately 10 minutes. Please arrive up to 5 minutes before your slotted time as the experience will start promptly. E.g. If your session is at 11:15 - 12:00 then please arrive between 11:10 - 11:15.

We offer quieter session for our SEND families on Wednesdays and Sundays. As these are for families with additional needs, please consider booking general admission tickets if this doesn't apply to you.

Between Saturday 16th November to Tuesday 24th December:
Wednesday 11:00 - 11:30 & 16:00 - 16:30 
Sunday 9:30 - 10:00 & 16:30 - 17:00


These will include longer time slots to allow additional time either side of the experience to support access requirements. The experience will involve being enclosed in a 8 adults capacity elevator space surrounded by LED screens with moving image and sound. If you require more information, or if you have specific additional needs, please email The-Lexicon-Tickets@BakehouseFactory.co.uk for assistance.

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